Frequently Asked Questions – Honey Badger Dispatch

At Honey Badger Dispatch, we want to make your experience simple and transparent. Below are answers to the questions we get most often from owner-operators and carriers.

FAQ

Getting Started / Onboarding

Most carriers are fully set up within 1–3 business days once all documents are submitted.

W9, Insurance Certificate (COI), MC Authority, and signed Dispatch Agreement.

Yes, we work with new authorities and newly established carriers to help them start running profitable loads.

Dispatch Process & Equipment

We search DAT, Truckstop, and direct broker networks, matching each load to your specific equipment type.

Absolutely. You control your lanes and we only book loads you approve.

Yes, we support Dry Van, Reefer, Flatbed, Hotshot, Box Truck, and Power Only.

Fees & Payments

Fees range from 5–8% per load with no contracts or hidden charges. You approve every load before it’s booked.

Fees are deducted after the load is successfully completed.

Broker & Load Management

We check broker credit, payment history, and reliability to protect your revenue.

We have procedures to resolve issues and prioritize your payment, and you are never left responsible.

Communication & Support

Yes, every carrier is assigned a dedicated dispatcher who knows your preferences and equipment.

You can call or text your dispatcher directly during business hours.

Operational & Compliance Questions

We provide guidance and ensure all broker paperwork is verified before dispatching loads.

Yes, we plan lanes strategically to minimize deadhead miles and maximize profitability.

General / Company Information

Yes! Honey Badger Dispatch was founded by retired veterans with decades of logistics experience.

We combine industry expertise, transparency, and a commitment to owner operators’ profitability.

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